Frequently Asked Questions

Product :

-Where it is made ?

Our products are all handmade either in Senegal( 75%) or in Canada (25%) or in any other African country. At Tossoko Clothing we promote the Made in Africa. The fabrics are 80% or more in cotton. We also use soft and warm organic, or eco friendly fabrics from Canada.

-Fabrics Used 

We are using African fabrics : 

   Ankara or African Print or Wax Print fabrics 

   Indigo dyed  (Kindeli, Leppi Ngara...)  or Batik 

   Mudcloth or Bogolan mud dyed fabric 

   Hand woven Fabrics from Nigeria , Burkina Faso Senegal ...

Ordering : 

-Product in store

The process is done with the available stock and shipped in 2 days 

-Product out of stock 

After payment , the order is sent to be made , ready in 2 weeks shipped to customer's end in 3 weeks 

-Product not in our store 

You would like a certain design with a certain type of fabrics ; a mail should be sent to tossokoclothing@gmail.com with your name address phone number and all the specifications of the design needed . We will respond to your email promptly and get in touch with you via phone call or text message to show you the available fabrics so you can make your choice. After payment, the order is then sent to be made in 2 weeks . Ready to be shipped in 3 weeks.

Wholesale Products:

Send us an email at tossokoclothing@gmail.com, if you need to buy a product in wholesale at a discount price,  from 5 items.

Policies :

-Return 

Accepted for item not worn or damaged 

Not accepted for custom order but arrangement can be made for a special discount in your next order.

-Shipping 

Usually we shipped in 2 days max for products in stock for out stock and custom orders it may take 2- 3 weeks.